FAQS
Last updated: June 03, 2026
What products does Crostatic offer?
Crostatic specializes in outdoor storage sheds and practical storage solutions designed for residential and commercial use.
Where do you ship?
We currently ship to addresses within the United States.
How much does shipping cost?
We offer free shipping on all orders within the United States. No additional shipping fees are charged at checkout.
How long does order processing take?
Orders are typically processed within 1–2 business days after payment confirmation.
What is the order cut-off time?
Orders placed before 5:00 PM (local time) are processed on the same business day. Orders placed after 5:00 PM will be processed on the next business day.
How long does delivery take?
After shipment, most orders arrive within 5–8 business days. Delivery times may vary depending on carrier operations and other external factors.
Will I receive tracking information?
Yes. Once your order has been shipped, tracking information will be sent to you. Please allow up to 24 hours for tracking updates to become available.
What should I do if I entered the wrong shipping address?
Please contact us as soon as possible. We will do our best to update your information before the order is shipped. Crostatic is not responsible for delays or delivery issues caused by incorrect or incomplete addresses provided by customers.
What if my package is lost or damaged?
If your package is lost or arrives damaged, please contact our customer support team. We will review the issue and work with the shipping carrier to assist you.
How can I contact customer support?
You can reach our customer support team using the information below:
Email: Info@Crostatic.com
Phone: (404) 494-1150
Address: 800 Battery Ave SE, Atlanta, GA 30339, United States
Does Crostatic support sustainable practices?
Yes. Crostatic is committed to environmentally responsible practices, including sustainable sourcing and reducing packaging waste whenever possible.
Is online shopping on Crostatic secure?
Yes. We use secure technologies and industry-standard measures to help protect customer information and provide a safe shopping experience.